IQOS Tips & Tricks

Cleaning the IQOS regularly is very important to fully enjoy HEETS. Proper cleaning can also eliminate charging issues. Faults are indicated by flashing the red indicator light.

Restarting IQOS 3 may fix some startup or charging issues. Read our easy tutorial on how to do this.

Need help with the IQOS service, make a complaint or contact an IQOS representative? Take advantage of official IQOS support from Philip Morris.

Download the official IQOS 3 Duo manual.

Some tips on how to properly use and clean an IQOS.

A flashing red light on your IQOS 3 DUO holder may indicate that there is a problem with the heating element. Remove the cap from the holder and visually inspect the heating element.