Loyalty Program

No hassle. Just discounts.

Welcome to the Novus Fumus Loyalty Program.
No points, no cards – just real benefits for loyal customers.

How does it work?

All orders count automatically.
Once you've placed 5 or more orders, you’ll receive:

• 10% discount on all products
• Automatically applied when logged in
• Promo codes still work – so double savings possible

Why no points?

Because nobody wants the hassle.
Just order 5 times and your discount is yours. Forever.

Benefits compared to point-based programs

• No need to collect points
  We track everything for you – no extra effort.
• Real discount, not gimmicks
  No branded gifts – just 10% off all products.
• Permanent discount
  Order 5 times = lifetime discount. No expiry.
• Works with promo codes
  You can combine promotions with your loyalty discount.
• Transparent and fair
  5 orders = 10% off. That’s it.

Frequently Asked Questions (FAQ)

When do my orders start counting?

All orders are automatically included in the Loyalty Program.

Do previous orders count?

Yes. All placed orders are counted automatically.

Do I need to activate anything?

No, the discount is automatically applied once you've placed 5 orders and are logged in.

How do I see my order history?

Log into your account via www.novusfumus.nl/account to view your orders.

Can I still use promo codes?

Yes, promo codes and loyalty discounts can be used together.

Does the discount apply to discounted items?

Yes, unless stated otherwise, the discount also applies to sale items.

Why Novus Fumus

At Novus Fumus, we keep things simple. Clear communication, fair pricing, and real rewards for loyal customers – no tricks or fine print.