Customer service

We are here to help!

Do you have a question about our product or service? Click on the Orange SUPPORT Button in the bottom right corner of your screen.  

How can you reach us?

  • Contact form: Click Here
  • Email:
  • Live Chat (Click on the button in the bottom right corner)
  • Phone: +31 85 888 6846


Shipping cost and information:

We ship to any country in Europe. You can calculate your shipping cost in our shopping cart. Just enter your zip code and country, and the shipping cost will be displayed. 

Any questions? please feel free to contact us....


Novus Fumus

Hoogstraat 56
5931 GD   Tegelen
The Netherlands

Telefoon: +31 85 8886 846

KvK: 62892231
ABN AMRO: NL18ABNA0432010785
BTW: NL855001331B01