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Privacy-sensitive data, or personal data, are processed through our online store. Novus VOF considers careful handling of personal data of great importance. Personal data is therefore carefully processed and secured by us.
In our processing we comply with the requirements set by the privacy legislation. That means, among other things, that:
• we clearly statethe purposes for which we process personal data. We do this via this privacy statement;
• we limit our collection of personal data to only the personal data necessary for legitimate purposes;
• we first ask you for explicit permission to process your personal data in cases where your consent is required;
• we take appropriate security measures to protect your personal data and also requirements of parties that process personal data in our order;
• we respect your right to provide your personal data for inspection, correct or delete.
Novus VOF is responsible for data processing. In this privacy statement we explain which personal data we collect and use and for what purpose. We advise you to read this carefully.
This privacy statement was last modified on 03-05-2018 17:00:00.
Use of personal data
When using our webshop, we obtain certain information from you. That may be personal data. We only keep and use the personal data provided by you directly, in the context of the service you request, or of which it is clear that they are provided to us to process.
We use the following data for the purposes mentioned in this privacy statement:
• NAW data
• Phone number
• Billing address
• E-mail address
• Payment details
• Date of birth
• IP address
At certain parts of our webshop you must first register. After registration, we save the personal data you have provided via the user name you have chosen. We keep this information so that you do not have to enter it every time and so that we can contact you on page 1 of 4 the framework of the execution of the agreement.
We will not pass on the data linked to your user name to third parties, unless this is necessary in the context of the implementation of the agreement that you conclude with us or if this is legally required.
In case of suspicion of fraud or abuse of our webshop, we can hand over personal data to the competent authorities.
When you place an order with us, we use your personal data for the processing thereof. If necessary for proper processing, we can also provide your personal data to third parties. You can read more about this later in this privacy statement.
We can, besides the information on our website, also inform you of our new products and services: by e-mail via social media. Contact form and newsletter We offer via our webshop the possibility to ask questions by means of a contact form, where you you are asked to enter various information to deal with your question. You choose which information you provide. The information that you send us will be kept for as long as the nature of the form or the content of your e-mail is required for the complete answering and processing thereof.
We offer a newsletter with which we want to inform interested parties about our products and / or services. Each newsletter contains a link with which you can unsubscribe. Your e-mail address will only be added to the list of subscribers with your explicit permission.
If necessary for the service, we can collect location data (GPS) from you. For this, your permission is requested at the moment. This (location) data can also be stored and processed by the provider of, for example, the navigation / map software, such as Google Maps, but the data can also be used by, for example, Google or Apple itself. We have no influence on this. We recommend that you read the relevant privacy statements from the relevant provider.
We do not publish your customer data.
Our web store does not show ads.
Provision to third parties
We can pass on your details to our partners. These partners are involved in the implementation of the agreement.
Social media buttons are included in our web store. This allows the administrators of this page 2 of 4 services to collect your personal data.
We have made agreements with third parties who place cookies on the use of the cookies and applications. However, we do not have complete control over what the providers of these applications themselves do with the cookies when they read them out. For more information about these applications and how they deal with cookies, please see the privacy statements of these parties (note: they can change regularly).
We use Google Analytics to keep track of how visitors use our web store. We have signed a processor agreement with Google to make agreements about the handling of our data. Furthermore, we have not allowed Google to use the obtained Analytics information for other Google services, and finally we anonymize the IP addresses.
We take security measures to limit abuse of and unauthorized access to personal data.
The personal data described above are retained for as long as necessary to process your orders, including warranty. We then store data for a maximum of one year for the statistical purposes described. The data will then be erased unless there is a statutory obligation that requires longer storage (such as the seven-year fiscal retention obligation for payment data).
Third party websites
This privacy statement does not apply to websites of third parties that are connected to our webshop by means of links. We can not guarantee that these third parties handle your personal data in a reliable or secure manner. We encourage you to read the privacy statement of these websites before using these websites.
Changes to this privacy statement
You can also send us a request to view, change or delete this data. You can also submit a request to request a data export for data that we use with your consent, or provide a motivated statement that you want us to limit the processing of personal data.
To prevent abuse, we can ask you to identify you adequately. When it comes to access to personal data linked to a cookie, you must send a copy of the cookie in question. You can find these in the settings of your browser. If the details are not correct, you can request that we change the data or have it removed.
Authority Personal Data
Of course we are happy to help you if you have complaints about the processing of your personal data. Under the privacy legislation you also have the right to file a complaint with the Dutch Data Protection Authority against these processing of personal data. You can contact the Dutch Data Protection Authority for this.
+31 (0) 85 - 888 6846
For all other questions
Monday to Friday. available until 22:00
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